When your website hosting service provider offers live chat support, you're able to talk with an agent in real-time and learn helpful information or get an issue resolved timely. The advantage of using chat compared to calling to talk with a live person is that you need only a computer with access to the world wide web, so that you won't pay any charges when you are in another country or state. In addition, it is a lot easier to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side on the phone. The live chat is also a faster solution to contact your hosting service provider's support team as compared to using a ticketing system. What's more, when some issue requires a bit more time to be resolved, you'll be able to do something else entirely while you wait for assistance on the live chat, therefore you will not waste time - something that is impossible if you are on the phone.

Live Chat Support in Website Hosting

As part of the support services that we offer for all of our website hosting, we've live chat support that is online all the time, even on holidays. You're able to get in touch with us no matter if you already own an account or not, since we will assist you with almost anything, ranging from providing you with common information regarding our solutions in case you are not a customer yet and you are interested in purchasing one of the plans, to assisting you with installing an e-mail account in an email client. A part of the issues are more technical and time-consuming, so you'll need to employ the ticketing system that is integrated in our Hepsia web hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.