1 hour ticket response
Quick assistance is our number–one concern and this is why we have a team of seasoned support engineers who are prepared to offer a rapid reply to any question that you may have. Simply post your tech support ticket from the Control Panel and we’ll reply back to you within 1 hour at the latest. In fact, we work hard and aim for a 20–minute technical support ticket response time.
An Excellent Support Service
Our customer service staff representatives have substantial experience in the website hosting realm and are competent enough to supply a rapid answer to your problem. If, however, the matter at hand is not within the competency of a customer service technician, the trouble ticket will be sent to a developer or administrator for additional assistance.
An Intuitive Help Center Section
In the Control Panel you’ll find an intuitive Help section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. repository, find more details in the web hosting account administration articles or check out the how–to video tutorials.